Informed Delivery by USPS
See Photos of Your Mail Before It Arrives, Free
Start your mornings with a preview of your day’s USPS® mail and packages with Informed Delivery® notifications:
- Get Daily Digest emails that preview your mail and packages scheduled to arrive soon.
- See images of your incoming letter-sized mail (grayscale, address side only).1
- Track and manage your packages in one convenient place.
NEW! Enhance Your Account Security: Add multifactor authentication (MFA) to protect your account. It’s required for some users and recommended for
Maximize Your Informed Delivery Experience
After you set up and verify your account, go to your Informed Delivery settings to adjust your notification preferences:
Set Package Tracking Notifications
Turn on package tracking notifications and you’ll automatically get text and/or email alerts with the status of your package and delivery details.
Get Mail Delivery Notifications
Know when your mail has been delivered: Go to your Informed Delivery settings and opt-in to free Mail Delivery Notification emails.
USPS Electronic Signature Online
If you can’t sign for a package in person, register your digital signature online, and we’ll drop off your Signature Required package in your mailbox or preferred delivery location.2
Do More with Your Packages
Now that you can automatically see the status of your packages in one place, it’s easier to manage deliveries from your Informed Delivery dashboard. You can:
- See your package details and tracking history
- Leave USPS Delivery Instructions® for your carrier3
- Schedule a Redelivery for another day
- Add a unique package nickname
- Remove a package you no longer wish to track
- Automatically track the status of Click-N-Ship® packages you send to other people
- Manually add other USPS Tracking® numbers that you want to track
More on Informed Delivery? we’ve got answers.
What is Informed Delivery?
Informed Delivery is a free service from USPS that shows you preview images of incoming mail, as well as status updates about your incoming and outbound packages. You can see those notifications in a morning Daily Digest email, or at any time via the dashboard from your phone, computer, or the Informed Delivery Mobile app. Informed Delivery also has other features that make tracking and receiving your packages easier and more convenient.
How does Informed Delivery work?
As mailpieces travel through the USPS® network, they go through high-speed sorting machines, which take a picture of the front (the side with the address). Informed Delivery shows you grayscale images of those mailpieces arriving soon to your address. (You’ll also see color images of some things, like catalogs or magazines.) Informed Delivery will also show you the status of incoming and outbound packages.
How much does Informed Delivery cost?
Nothing: Informed Delivery is free to customers.